On Survey FALL 97 SPRING 98 FALL 98 SPRING 99 FALL 99 SPRING 00 FALL 00 SPRING 01 FALL 01 SPRING 02 FALL 02 SPRING 03 FALL 03 SPRING 04 FALL 04 SPRING 05 FALL 05 SPRING 06 Fall 06 Spring 07 Fall 07 Spring 08 Fall 08
1 What is your classification? FALL 97 SPRING 98 FALL 98 SPRING 99 FALL 99 SPRING 00 FALL 00 SPRING 01 FALL 01 SPRING 02 FALL 02 SPRING 03 FALL 03 SPRING 04 FALL 04 SPRING 05 FALL 05 SPRING 06 Fall 06 Spring 07 Fall 07 Spring 08 Fall 08
Freshman 20.0% 20.0% 24.3% 21.0% 21.5% 22.4% 15.1% 11.7% 8.13% 12.25% 13.70% 10.42% 14.13% 15.1% 12% 15.2% 15% 17% 16.3% 12.2% 34.3% 28.0% 25.9%
Sophomore 16.9% 20.8% 19.6% 20.0% 18.6% 20.3% 19.7% 21.9% 11.29% 14.40% 11.67% 15.23% 13.47% 16.2% 16% 17.8% 13% 16% 22.2% 17.8% 18.7% 23.8% 20.7%
Junior 27.4% 25.9% 24.9% 26.1% 22.8% 22.0% 25.5% 29.7% 27.31% 26.11% 27.00% 29.17% 24.28% 25.9% 24% 22.9% 24% 27% 22.9% 22.4% 17.7% 21.3% 20.0%
Senior 26.1% 26.0% 25.7% 26.3% 30.7% 30.6% 33.8% 29.4% 41.99% 36.47% 37.46% 35.42% 37.09% 31.9% 37% 33.8% 39% 32% 29.7% 34.7% 22.3% 22.2% 22.9%
Graduate 6.2% 6.4% 4.2% 4.4% 5.0% 3.9% 5.2% 6.5% 9.34% 7.94% 8.01% 7.94% 9.93% 8.8% 8% 7.4% 7% 7% 8.4% 12.5% 6.6% 3.3% 9.2%
Other/No Response 3.4% 1.0% 1.3% 2.2% 1.4% 0.8% 0.7% 0.8% 2.40% 2.83% 2.79% 1.82% 0.66% 2.5% 3% 2.9% 2% 1% 0.4% 0.4% 0.5% 1.4% 1.3%
13 Do you have a personal computer at your residence? FALL 97 SPRING 98 FALL 98 SPRING 99 FALL 99 SPRING 00 FALL 00 SPRING 01 FALL 01 SPRING 02 FALL 02 SPRING 03 FALL 03 SPRING 04 FALL 04 SPRING 05 FALL 05 SPRING 06 Fall 06 Spring 07 Fall 07 Spring 08 Fall 08
Desktop 50% 53% 38.1% 38.8% 25.4% 19.3% 15.9%
Laptop 28% 31% 40.5% 45.3% 60.5% 66.5% 71.7%
Both 17.2% 14.1% 10.7% 11.2% 10.5%
None 4.2% 1.9% 3.4% 2.9% 2.0%
Yes 42.8% 36.6% 42.2% 43.5% 51.8% 53.2% 61.3% 62.3% 69.99% 67.97% 72.08% 73.66% 71.08% 70.7% 71% 78.3% 78% 84%
No 57.2% 63.4% 57.8% 56.5% 48.2% 46.8% 38.7% 37.7% 29.16% 31.63% 27.92% 25.03% 26.71% 28.3% 27% 20.7% 18% 16%
No Response 0.40% 1.30% 2.21% 1.0% 1% 1.0% 4% 0%
14 Do you plan to purchase a computer in the next year? FALL 97 SPRING 98 FALL 98 SPRING 99 FALL 99 SPRING 00 FALL 00 SPRING 01 FALL 01 SPRING 02 FALL 02 SPRING 03 FALL 03 SPRING 04 Fall 06 Spring 07 Fall 07 Spring 08 Fall 08
Desktop 5.7% 5.8% 4.7% 4.6% 2.8%
Laptop 17.0% 15.0% 10.7% 12.2% 11.5%
Both 0.0% 1.7% 0.01% 0.6 0.9
None 77.3% 77.6% 83.9% 82.6% 84.7%
Yes 19.6% 22.2% 24.0% 25.7% 24.2% 25.0% 23.0% 21.97% 23.15% 22.65% 22.06% 22.96% 21.77%
No 78.9% 75.9% 75.2% 72.5% 74.2% 73.4% 72.4% 72.33% 69.72% 72.82% 74.54% 73.51% 75.58%
No Response/Other 1.4% 1.9% 0.7% 1.8% 1.6% 1.5% 4.6% 5.70% 7.13% 4.53% 3.39% 3.53% 2.64%
9 Points (3 for 1st, 2 for 2nd, 1 for 3rd) FALL 97 SPRING 98 FALL 98 SPRING 99 FALL 99 SPRING 00 FALL 00 SPRING 01 FALL 01 SPRING 02 FALL 02 SPRING 03 FALL 03 SPRING 04 FALL 04 SPRING 05 FALL 05 SPRING 06 Fall 06 Spring 07 Fall 07 Spring 08 Fall 08
E-Mail 36.5% 37.4% 35.4% 36.4% 38.2% 37.8% 35.7% 35.31% 33.27% 33.36% 32.77% 32.96% 30.98% 29% 29% 28% 27% 20.1% 23.8% 19.80% 21.6% 22.2%
Word Processing 36.3% 31.6% 32.8% 32.9% 31.7% 30.4% 32.2% 34.03% 34.51% 38.19% 35.89% 37.11% 31.69% 30% 27% 28% 26% 24.5% 23.1% 22.41% 15.8% 16.4%
Web Browsing 17.7% 18.7% 17.3% 16.9% 16.5% 17.6% 16.7% 16.07% 16.40% 15.32% 15.45% 14.65% 10.95% 11% 11% 10% 13% 8.7% 7.6% 8.41% 9.5% 10.3%
Spreadsheet 1.7% 1.4% 1.8% 1.6% 1.5% 1.5% 1.9% 1.34% 1.23% 0.80% 1.41% 1.59% 1.4% 3% 1.1% 1.3% 0.63% 1.1% 0.7%
Web Page Developing 1.8% 1.6% 1.3% 1.1% 0.7% 0.5% 0.7% 0.71% 1.41% 0.00% 0.20% 0% 0.3% 0% 1.0% 0.2% 0.55% 7.7% 0.7%
Programming 1.2% 0.9% 1.2% 0.7% 0.7% 0.8% 1.3% 6.10% 0.96% 0.27% 0.54% 0.67% 0.5% 1% 1.0% 0.6% 0.91% 8.7% 0.9%
Departmental Software 0.8% 0.9% 1.0% 0.7% 1.1% 1.4% 1.7% 0.47% 0.67% 0.62% 1.00% 0.00% 0.6% 1% 3.1% 2.5% 2.41% 3.3% 2.5%
Database 0.7% 0.6% 0.9% 0.6% 0.5% 0.7% 0.9% 0.99% 0.99% 0.65% 1.09% 0.74% 1.0% 1% 1.0% 0.6% 2.56% 1.6% 2.4%
Presentation 1.4% 1.8% 1.8% 2.8% 2.3% 2.0% 3.3% 4.66% 4.71% 5.04% 4.41% 4.74% 1.6% 2% 2.8% 2.8% 0.44% 3.4% 2.4%
Free Printing 17.1% 22% 22% 23% 24% 34.7% 34.9% 39.42% 38.5% 37.9%
Statistical Packages 0.00% 0.45% 0.33% 0.46% 1.00% 0.3%
Scanning 1.2% 0.7% 1.9% 1.4%
Other 1.36% 1.48% 2.37% 2.58% 2.40% 0.4% 1% 2.0% 1.8% 1.04% 1.7% 1.4%
No Response 1.9% 5.1% 6.6% 6.3% 6.7% 7.2% 5.6% 4.46% 3.09% 3.05% 4.21% 4.14% 2.9% 2% 1.67% 2.3%
3 Which ITS SCC do you most prefer to use? FALL 97 SPRING 98 FALL 98 SPRING 99 FALL 99 SPRING 00 FALL 00 SPRING 01 FALL 01 SPRING 02 FALL 02 SPRING 03 FALL 03 SPRING 04 FALL 04 SPRING 05 FALL 05 SPRING 06 Fall 06 Spring 07 Fall 07 Spring 08 Fall 08
BRD 1.09% 2.97% 3.48% 4.56% 12.36% 6.81% 4% 3% 5% 4% 4.2% 4.9% 5.1% 7.0% 6.3%
CAM 0.97% 1.62% 2.09% 1.04% 1.77% 1.6% 1% 3% 3% 4% 5.3% 3.8% 6.6% 7.7% 3.3%
LAW 0.15% 1.35% 3.14% 1.43% 2.65% 0.9% 3% 1% 3% 2% 3.7% 4.2% 7.3% 4.8% 5.6%
RCY 0.24% 1.35% 1.57% 2.08% 0.88% 1.0% 1% 1% 1% 1% 1.1% 0.2% 1.6% 0.5%
ROTH 0.11% 1.08% 1.39% 2.08% 0.88% 0.9% 1% 1% 1% 1% 1.3% 1.9% 0.7% 0.5% 2.0%
LIB 27.7% 29.3% 21.7% 22.2% 14.1% 22.0% 17.1% 16.3% 20.87% 21.89% 25.96% 28.13% 27.15% 20.6% 21% 19% 20% 21% 15.2% 14.1% 11.7% 11.8% 14.4%
LNG 6.92% 8.11% 10.80% 10.68% 9.27% 13.5% 10% 5% 9% 4% 3.7% 5.6% 3.8% 3.2% 4.5%
MAU 3.2% 2.6% 10.0% 11.9% 11.2% 11.4% 16.2% 20.6% 17.72% 15.68% 0.87% 0.78% 17.88% 19.8% 15% 16% 16% 20% 13.7% 15.1% 10.4% 10.7% 12.9%
RDC 9.8% 8.6% 6.5% 4.8% 12.8% 16.2% 8.5% 8.0% 13.23% 10.81% 13.41% 15.23% 8.39% 9.5% 11% 12% 8% 10% 8.8% 9.9% 18.4% 15.2% 11.4%
Other 0.8% 0.1% 0.4% 2.2% 2.56% 8.37% 11.67% 13.27% 0.90% 0.2% 1% 0% 0%
SEC 20.0% 21.3% 17.0% 13.2% 15.8% 13.3% 18.8% 20.6% 24.64% 16.22% 13.76% 13.67% 10.38% 10.0% 16% 18% 16% 11% 7.9% 12.7% 4.7% 4.3% 6.3%
TOW 10.5% 16.6% 20.4% 22.3% 23.6% 18.1% 14.6% 11.7% 8.86% 13.65% 17.25% 13.67% 0.88% 7.22% 9% 11% 10% 12% 8.4% 7.8% 10.2% 12.5% 13.4%
WRC 2.08% 1.10% 1.42% 3% 3% 2% 3% 2.2% 3.1% 2.0% 1.6% 2.0%
BAR 4.6% 2.4% 2.7% 3.9% 3.0%
BEN 0.4% 0.5% 2.0% 2.7%
CCC 1.5% 1.2% 1.6% 0.7% 1.0%
DAN 1.5% 0.5% 2.2% 2.5%
TCY 0.2% 0.0% 0.2% 0.5%
No Response 0.24% 1.22% 2.26% 2.73% 0.00% 2.6% 2% 2% 3% 3%
No Preference 10.9% 6.7% 6.7% 6.9% 6.2% 7.0% 9.7% 5.8% 2.67% 4.05% 2.61% 1.82% 6.40% 4.1% 4% 5% 4% 3% 16.1% 12.2% 9% 10.2% 13.9%
3 Which ITS SCC do you least prefer to use? FALL 97 SPRING 98 FALL 98 SPRING 99 FALL 99 SPRING 00 FALL 00 SPRING 01 FALL 01 SPRING 02 FALL 02 SPRING 03 FALL 03 SPRING 04 FALL 04 SPRING 05 FALL 05 SPRING 06 Fall 06 Spring 07 Fall 07 Spring 08 Fall 08
BRD 4.49% 4.23% 5.05% 3.65% 2.87% 3.3% 4% 7% 6% 6% 2.2% 2.4% 3.7% 2.1% 2.6%
CAM 3.40% 3.00% 1.57% 0.78% 1.32% 2.3% 2% 2% 3% 2% 1.1% 0.7% 2.0% 0.9% 1.3%
LAW 2.31% 2.05% 0.70% 1.82% 1.55% 2.1% 2% 2% 2% 2% 0.7% 1.0% 0.7% 2.1% 1.8%
RCY 1.33% 3.00% 1.74% 3.13% 2.65% 4.0% 4% 3% 4% 3% 2.4% 1.0% 2.8% 3.0%
ROTH 4.00% 6.55% 6.27% 5.99% 9.27% 5.8% 8% 5% 6% 5% 2.4% 3.6% 3.4% 2.5% 4.6%
LIB 17.7% 14.3% 16.0% 12.7% 14.1% 10.4% 10.7% 14.4% 11.53% 9.28% 14.81% 12.89% 13.25% 11.7% 10% 8% 7% 7% 2.9% 2.6% 2.6% 3.5% 4.1%
LNG 1.82% 0.55% 1.57% 1.56% 1.55% 3.3% 2% 2% 2% 3% 0.9% 1.9% 0.4% 0.9% 1.3%
MAU 11.9% 10.7% 5.2% 4.6% 3.9% 4.3% 3.9% 3.0% 3.88% 5.05% 2.26% 3.52% 2.21% 2.4% 4% 4% 4% 5% 3.7% 2.9% 3.7% 2.8% 2.0%
RDC 13.1% 15.5% 16.8% 21.9% 8.0% 8.9% 7.6% 6.5% 4.37% 3.41% 1.22% 2.73% 3.75% 3.87% 4% 4% 4% 4% 1.5% 1.7% 1.7% 3.7% 1.0%
Other 10.0% 14.8% 14.6% 15.2% 15.53% 18.83% 15.33% 15.37% 0.00% 0.0% 3% 0% 0%
SEC 4.4% 4.1% 5.3% 6.7% 4.2% 4.3% 4.3% 3.2% 0.13% 2.05% 2.26% 2.60% 2.65% 3.0% 3% 4% 3% 3% 0.9% 0.7% 0.9% 0.5% 1.0%
TOW 8.3% 14.0% 10.4% 10.4% 7.4% 8.5% 8.3% 5.8% 3.64% 7.09% 2.96% 4.43% 5.52% 6.5% 3% 5% 4% 5% 1.5% 1.2% 1.9% 1.6% 3.6%
WRC 6.77% 5.30% 5.9% 6% 9% 8% 7% 2.9% 2.4% 2.8% 2.5% 2.6%
BAR 1.8% 4.1% 4.1% 3.0% 2.8%
BEN 1.5% 1.4% 1.3% 2.1%
CCC 3.7% 2.4% 2.8% 3.7% 2.0%
DAN 0.2% 1.0% 1.7% 0.5%
TCY 1.5% 1.2% 0.9% 0.7%
No Response 0.61% 5.73% 9.41% 7.16% 0% 9.9% 9% 9% 9% 9%
No Preference 41.4% 36.6% 41.7% 37.7% 46.5% 42.9% 45.0% 45.7% 57.28% 48.02% 47.56% 42.97% 48.12% 36.0% 38% 37% 39% 40% 68.1% 68.0% 62.6% 62.6% 69.3%
3 Which ITS SCC do you use the most frequently? FALL 97 SPRING 98 FALL 98 SPRING 99 FALL 99 SPRING 00 FALL 00 SPRING 01 FALL 01 SPRING 02 FALL 02 SPRING 03 FALL 03 SPRING 04 FALL 04 SPRING 05 FALL 05 SPRING 06 Fall 06 Spring 07 Fall 07 Spring 08 Fall 08
BRD 0.85% 2.56% 3.14% 4.56% 13.47% 5.3% 4% 4% 4% 4% 4.8% 5.5% 4.9% 6.4% 7%
CAM 0.49% 1.35% 1.74% 0.65% 1.55% 1.7% 2% 3% 2% 3% 6.4% 5.0% 9.0% 10.3% 5.6%
LAW 0.97% 1.08% 2.44% 0.91% 2.43% 1.3% 3% 2% 3% 2% 4.6% 5.2% 7.9% 5.5% 7.2%
RCY 0.12% 1.08% 1.05% 1.82% 0.88% 1.8% 1% 1% 1% 1% 1.3% 0.5% 1.5% 0.9%
ROTH 0.36% 0.54% 1.05% 1.56% 0.66% 1.5% 1% 2% 2% 1% 2.2% 3.1% 1.1% 0.7% 2.8%
LIB 37.3% 33.9% 23.1% 24.6% 16.9% 24.7% 19.4% 17.9% 19.42% 18.57% 20.03% 23.57% 21.19% 21.34% 22% 18% 21% 21% 19.2% 12.6% 11.7% 10.0% 15.4%
LNG 9.02% 13.41% 13.15% 10.38% 11.2% 7% 4% 10% 4% 3.5% 4.8% 2.2% 2.7% 3.3%
MAU 4.6% 4.8% 10.9% 13.0% 14.1% 11.7% 16.8% 20.8% 18.57% 14.00% 4.18% 2.34% 21.41% 21.3% 18% 17% 16% 20% 13.0% 17.4% 11.2% 11.4% 13.3%
RDC 11.0% 9.0% 8.6% 6.6% 12.9% 17.1% 10.6% 8.6% 13.83% 10.09% 13.24% 14.19% 7.73% 9.0% 12% 13% 7% 10% 9.5% 8.6% 20.3% 18.7% 14.9%
Other 0.7% 0.1% 1.1% 2.4% 2.79% 6.61% 9.42% 9.50% 0.00% 0.0% 0% 0%
SEC 18.2% 20.3% 17.2% 13.7% 15.7% 12.4% 18.9% 20.6% 21.60% 17.23% 13.94% 11.98% 10.38% 9.4% 15% 16% 17% 11% 7.7% 13.3% 5.5% 4.3% 6.2%
TOW 11.1% 16.9% 21.0% 21.8% 22.4% 18.7% 15.6% 11.7% 8.50% 14.27% 17.77% 16.28% 1.10% 7.0% 8% 11% 11% 14% 7.7% 8.3% 10.6% 0.0% 11.5%
WRC 2.47% 1.99% 1.7% 4% 3% 2% 2% 3.5% 4.5% 2.9% 2.5% 5.1%
BAR 6.2% 3.8% 3.7% 4.8% 3.8%
BEN 0.4% 1.0% 2.0% 2.5%
CCC 1.1% 1.4% 1.1% 1.1% 1.0%
DAN 1.3% 0.5% 2.2% 2.3%
TCY 0.4% 0.2% 0.0% 0.0%
No Response 1.21% 2.09% 1.56% 0.00% 4.0% 3% 4% 2% 1%
No Preference 0.0% 0.0% 1.7% 1.5% 1.4% 2.3% 1.7% 3.0% 0.0716 8.21% 4.70% 4.95% 6.84% 3.4% 2% 3% 4% 5% 7.0% 4.3% 2.4% 2.3% 2.8%
8 Points (3 for 1st, 2 for 2nd, 1 for 3rd) FALL 97 SPRING 98 FALL 98 SPRING 99 FALL 99 SPRING 00 FALL 00 SPRING 01 FALL 01 SPRING 02 FALL 02 SPRING 03 FALL 03 SPRING 04 FALL 04 SPRING 05 FALL 05 SPRING 06 Fall 06 Spring 07 Fall 07 Spring 08 Fall 08
At Home/Dorm 26.0% 26.9% 27.1% 26.8% 28.02% 26.38% 31.48% 31.76% 32.12% 33.8% 34% 35% 35% 39% 35.6% 36.5% 36.9% 37.3% 45.9%
ITS SCC 36.2% 39.2% 35.3% 32.5% 31.58% 31.70% 33.78% 31.76% 30.28% 30.14% 32% 29% 28% 30% 24.4% 23.2% 24.3% 23.8% 23.9%
College SCC 12.9% 7.4% 7.9% 5.5% 7.16% 8.77% 8.29% 11.46% 10.78% 10.7% 10% 12% 12% 12% 21.7% 21.5% 21.1% 21.6% 17.9%
At Work 6.5% 6.6% 5.6% 6.4% 3.32% 2.65% 3.67% 3.54% 3.61% 4.6% 5% 6% 5% 6% 18.3% 18.8% 17.6% 17.3% 12.3%
No Response 18.4% 20.0% 24.2% 28.8% 29.92% 30.51% 22.78% 21.58% 23.22% 20.7% 20% 18% 20% 14%
5 How often do you use the ITS Student Computer Centers? FALL 97 SPRING 98 FALL 98 SPRING 99 FALL 99 SPRING 00 FALL 00 SPRING 01 FALL 01 SPRING 02 FALL 02 SPRING 03 FALL 03 SPRING 04 FALL 04 SPRING 05 FALL 05 SPRING 06 Fall 06 Spring 07 Fall 07 Spring 08 Fall 08
Daily[1] 1-5 times/month 73.0% 72.2% 78.5% 72.0% 59.83% 59.76% 56.10% 51.69% 54.08% 53.26% 50% 50% 17% 14% 24% 24.5% 24.0% 21.9% 25.7%
Weekly 6-15 times/month 21.2% 20.9% 16.9% 22.2% 33.86% 32.30% 35.54% 41.54% 37.31% 38.5% 41% 41.2% 31% 31% 49% 43.0% 51.3% 49.5% 51.6%
Monthly 16-30 times/month 3.6% 3.8% 1.9% 3.4% 2.79% 4.98% 5.23% 3.78% 5.52% 5.8% 6% 5.3% 37% 35% 12% 9.5% 9.1% 11.6% 7.8%
Less than Monthly 31+ times/month 1.1% 1.4% 1.4% 1.0% 3.16% 2.69% 3.14% 2.73% 2.87% 2.2% 3% 3.6% 15% 21% 15% 22.1% 16% 17.0% 14.8%
No Response No Response 1.1% 1.8% 1.3% 1.4% 0.36% 0.27% 0.26% 0.22% 0.2% 0% 0.1% 0.3% 0%
6 Overall, how would you rate the computers in the ITS Student Computer Centers? FALL 97 SPRING 98 FALL 98 SPRING 99 FALL 99 SPRING 00 FALL 00 SPRING 01 FALL 01 SPRING 02 FALL 02 SPRING 03 FALL 03 SPRING 04 FALL 04 SPRING 05 FALL 05 SPRING 06 Fall 06 Spring 07 Fall 07 Spring 08 Fall 08
Excellent 15.4% 17.0% 28.7% 24.3% 32.7% 33.0% 31.9% 24.8% 28.92% 24.09% 34.67% 32.42% 31.35% 35.0% 45% 43.5% 36% 35% 35.0% 32.2% 31.4% 29.8% 34.8%
Good 66.8% 68.9% 64.8% 67.5% 63.3% 61.5% 61.6% 67.3% 63.79% 66.08% 58.01% 61.33% 61.59% 59.9% 51% 51.4% 57% 59% 57.0% 60.9% 60.7% 54.3% 53.4%
Fair 15.8% 13.1% 6.2% 7.4% 3.4% 4.9% 6.5% 7.2% 6.32% 9.29% 5.92% 5.99% 5.74% 4.5% 3% 4.0% 6% 6% 7.3% 6.6% 7.7% 13.9% 10.8%
Poor 2.0% 1.0% 0.3% 0.7% 0.6% 0.5% 0.0% 0.8% 0.61% 0.27% 1.05% 0.13% 1.10% 0.5% 1% 0.4% 1% 0% 0.7% 0.2% 0.2% 2.1% 1.0%
Good and Excellent 82.2% 85.9% 93.5% 91.8% 96.1% 94.6% 93.5% 92.0% 92.71% 90.17% 92.68% 93.75% 92.94% 94.9% 96% 94.9% 93% 94% 92.0% 93.0% 92.1% 84.1% 88.2%
Fair and Poor 17.8% 14.1% 6.5% 8.2% 3.9% 5.4% 6.5% 8.0% 6.93% 9.56% 6.97% 6.12% 6.84% 4.99% 4% 4.4% 7% 6% 8.0% 7.0% 7.9% 16.0% 11.8%
No Response 0.27% 0.35% 0.13% 0.22% 0.1% 0% 0.7% 0% 0%
7 How would you rate the services of the ITS Student Computer Center employees? FALL 97 SPRING 98 FALL 98 SPRING 99 FALL 99 SPRING 00 FALL 00 SPRING 01 FALL 01 SPRING 02 FALL 02 SPRING 03 FALL 03 SPRING 04 FALL 04 SPRING 05 FALL 05 SPRING 06 Fall 06 Spring 07 Fall 07 Spring 08 Fall 08
Excellent 23.5% 24.2% 28.6% 39.0% 42.3% 43.3% 40.6% 46.2% 38.76% 34.05% 38.22% 39.71% 38.72% 40.7% 42% 45.3% 41% 42% 22.0% 24.0% 22.6% 27.1% 34.8%
Good 61.7% 66.1% 62.4% 54.9% 52.1% 52.7% 53.0% 47.4% 52.13% 57.60% 49.91% 53.52% 52.65% 51.0% 50% 46.4% 51% 51% 50.0% 51.3% 48.6% 45.9% 53.4%
Fair 13.6% 8.8% 8.5% 5.7% 5.4% 3.8% 5.9% 5.3% 7.41% 7.27% 9.77% 5.60% 6.19% 7.54% 8% 7% 7% 6% 24.2% 19.5% 25.1% 20.9% 10.8%
Poor 1.1% 1.0% 0.5% 0.4% 0.2% 0.3% 0.5% 1.1% 0.61% 0.94% 1.57% 0.52% 1.55% 0.4% 0% 0.4% 0.5% 1% 3.7% 5.2% 3.7% 6.0% 1.0%
Good and Excellent 85.3% 90.3% 91.0% 93.8% 94.4% 96.0% 93.6% 93.6% 90.89% 91.65% 88.13% 93.23% 91.37% 91.8% 92% 91.7% 92% 93% 72.0% 75.0% 71.2% 73.0% 88.2%
Fair and Poor 14.7% 9.7% 9.0% 6.2% 5.6% 4.0% 6.4% 6.4% 8.02% 8.21% 11.34% 6.12% 7.74% 7.9% 8% 7.3% 7.5% 7% 27.9% 25.0% 28.8% 26.9% 11.8%
No Response 0.13% 0.55% 0.65% 0.88% 0.3% 0% 1.0% 0.5% 0%
16 Do you use my Universe? FALL 97 SPRING 98 FALL 98 SPRING 99 FALL 99 SPRING 00 FALL 00 SPRING 01 FALL 01 SPRING 02 FALL 02 SPRING 03 FALL 03 SPRING 04 FALL 04 SPRING 05 FALL 05 SPRING 06 Fall 06 Spring 07
Daily 15.15% 12.58% 26.44% 30.12% 29.65% 31.3% 42% 44.6% 32% 40% 47.8% 42.1%
Weekly 34.48% 44.38% 47.29% 42.89% 43.36% 45.1% 46% 42.0% 42% 38% 43.4% 46.4%
Monthly 23.40% 25.85% 18.74% 21.25% 19.69% 18.8% 9% 9.6% 15% 11% 6.6% 8.9%
Less than Monthly 26.35% 17.05% 7.53% 5.48% 5.31% 3.9% 2% 2.9% 11% 0% 0.7% 1.1%
Don't know what it is 6.20% 0.14% 0.00% 0.26% 0.00% 0.5% 1% 0.3% 0%
Only when I'm required 10% 1.5% 2%
15 Are you using WiFi-UNI? FALL 05 SPRING 06 Fall 06 Spring 07 Fall 07 Spring 08 Fall 08
No 72% 85% 83.0% 84.2% 76.6% 72.7% 73.2%
No Response 1% 0%
Plan To 12%
Yes 15% 15% 17.0% 15.8% 23.4% 27.3% 26.8%
If you don't use WiFi-UNI, Why not? Fall 06 Spring 07 Fall 07 Spring 08 Fall 08
Don't know about it 12.9% 17.0% 13.7% 14.5% 12.8%
Don't have a laptop 40.5% 39.0% 28.5% 23.4% 19.8%
Don't carry it on campus 33.4% 31.0% 42.8% 51.6% 56.2%
Other 13.2% 13.0% 15.0% 20.7% 18.5%
14 Do you plan on purchasing wireless capabilities? FALL 02 SPRING 03 FALL 03 SPRING 04
Yes 24.04% 23.18% 31.13% 27.62%
No 33.45% 41.01% 38.85% 39.45%
No Response 42.51% 35.81% 30.02% 32.93%
13 Do you have a Wireless Capabilities at your Residence? FALL 02 SPRING 03 FALL 03 SPRING 04 SPRING 05
Yes 4.36% 6.90% 7.52% 7.9% 84%
No 51.31% 53.65% 52.21% 59.57% 14%
No Response 44.33% 39.45% 40.27% 32.48% 2%
11 Times you have used the Kiosks? FALL 02 SPRING 03 FALL 03 SPRING 04
Daily 3.39% 15.23%
Weekly 20.44% 22.52%
Monthly 19.14% 18.10%
Less than Once a Month 57.03% 42.38%
Time Reduced lab use? FALL 02 SPRING 03 FALL 03 SPRING 04
Yes 15.18% 17.32% 22.35% 15.17%
No  75.57% 79.95% 73.01% 70.77%
No Response 9.25% 2.73% 4.42% 14.1%
17 Primary Email Package? FALL 02 SPRING 03 FALL 03 SPRING 04 FALL 04 SPRING 05 FALL 05 SPRING 06 Fall 06 Spring 07
MailMan 58.00% 59.8% 51% 57% 49% 48% 43% 45.3%
VMS Mail 2.80% 3.9% 2% 2% 1%
Thunderbird 4.00% 7.30% 19% 11% 26% 22% 24% 23.9%
MS Outlook 2.60% 3.4% 2% 3% 4% 4% 6% 5.8%
Other 29.00% 25.1% 24% 26% 19% 26% 27% 25.0%
No Response 2.00% 0.4% 1% 1% 1% 1%
Rate your primary email package Fall 06 Spring 07
Excellent 39.4% 32.8%
Good 39.6% 44.5%
Fair 16.5% 17.6%
Poor 4.4% 5.0%
11 Do we have enough Sunray Terminals? SPING 04 FALL 05 SPRING 06 Fall 06 Spring 07 Fall 07 Spring 08 Fall 08
Don't Know 11.05% 13% 1% 5.5 6.9% 11.1% 13.3% 12.4%
Don't Use 50.21% 46% 61% 35.5 37.5% 28.8% 26.1% 32.9%
Have Enough 31.65% 33% 29% 42.7 39.0% 41.4% 40.8% 36.4%
Need More 6.87% 5% 9% 16.3 16.7% 18.7% 19.7% 18.3%
No Response 0.21% 3% 0%
18 Should we offer color printing?/Would you use it if offered? SPRING 06 Fall 06 Spring 07 Fall 07
Yes 73% 80.8% 81.6% 48.1%
No 27% 19.2% 18.4% 51.9%
18a Would you use color printing in the public labs if offered with a $.50 fee per sheet?  Spring 08 Fall 08
Yes 35.4% 34.0%
No 64.6% 66.0%
18b How much would you pay/sheet? SPRING 06
Nothing 21%
$.001-$.50 77%
$.51-$1.00 2%
What is the maximum amount you would be willing to pay per sheet for color printing? Fall 06 Spring 07 
$1.00 or less 2.4% 1.9%
$.75 or less 2.6% 3.3%
$.50 or less 20.7% 22.6%
$.25 or less 58.1% 72.0%
19 Free Sheets/student? (Black/white) SPRING 06 Fall 06 Spring 07 
0-500 60%
501-1000 11%
>1000 7%
Unlimited 22%
less than 500 19.4% 15.8%
less than 1000 26.0% 22.4%
less than 2000 13.2% 12.1%
less than 3000 4.8% 4.6%
less than 4000 17.0% 21.2%
keep unlimited, raise comp fee 19.6% 23.9%

[1]
User Services:
Use as gauge for 2006 on.
[2]
User Services:
Regarded as E-mail terminals from Fall 06 on